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Cookie Policy

 

To ensure that your appointment and our planning run smoothly during the festival season, we ask you to please observe the following guidelines.

​1. What are cookies?

We recommend booking your appointment online well in advance, as availability is limited.

Once you make a booking, your selected time slot is reserved exclusively for you, and the necessary staff and capacity are scheduled accordingly.

An appointment is only considered confirmed once the booking process has been completed successfully and you have received your booking confirmation.

2. Why do we use cookies?

Depending on the styling package you select, you can either pay for your appointment directly online or conveniently on-site by debit card, credit card or cash.

Selected styling packages require a deposit or advance payment. Whether a payment is required and the applicable amount will be clearly displayed during the booking process.

Any deposit paid will, of course, be deducted from the total price when your appointment takes place.

Unless the full amount has been paid online, the remaining balance must be settled on-site immediately after your appointment.

​3. Cookie overview:

If you need to reschedule or cancel your appointment, please notify us by email as early as possible at: ogstylt@gmail.com

The date and time we receive your email at the address stated above will determine when your cancellation or rescheduling request takes effect.

4. options:

Deposits or advance payments already made are generally non-refundable in the event of a cancellation.

The deposit secures the exclusive reservation of your appointment and will be deducted from the total price.

As staff and capacity are specifically allocated to your appointment, and appointments that become available at short notice often cannot be filled again, we kindly ask for your understanding.

Your statutory rights remain unaffected.

​3. Cookie overview:

If you fail to attend your appointment without notifying us in advance, your booking will be forfeited.

Any deposits or advance payments already made will not be refunded in this case.

4. options:

Please allow sufficient time for your journey. If you arrive significantly late, your styling time may need to be shortened or, depending on our current schedule and availability, your appointment may unfortunately have to be cancelled. In this case, you will not be entitled to a refund of any deposits or advance payments already made.

7. Your styling appoingment

Clients are not entitled to have their styling carried out by a specific stylist.

 

If an appointment cannot take place due to unforeseen circumstances for which we are responsible, and no alternative appointment can be offered or agreed upon, any deposits or advance payments already made will, of course, be refunded.

Your statutory rights remain unaffected.

8. Group Stylings

The same booking and cancellation terms generally apply to group bookings.

For larger groups, we reserve the right to agree upon individual payment and reservation terms.

9. Any more questions?

We will be very happy to help you with questions concerning your bookings.

E-Mail: ogstylt@gmail.com

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